To ensure a seamless experience, please review our vehicle guide and booking policies below.
1. How to Choose the Right Vehicle? (Crucial)
Please select your vehicle based on both passenger count
and luggage volume. Rest assured, our entire fleet from Sedans to Coaches consists of modern, premium vehicles ensuring top tier comfort.
- Sedan / Private Car (1-2 Pax) Best for:
Solo travelers or couples. Rule:
Fits up to 2 passengers + 2 medium suitcases. Important:
If you have 3+ large suitcases, please upgrade to a Minivan, even if you are only 2 people.
- Minivan / Family Shuttle (3-6 Pax) Best for:
Families, small groups, or travelers with extra equipment (strollers, skis). Rule:
Offers extra legroom and a large trunk. Choose this for a spacious ride.
- Minibus / Large Group Shuttle (7-16 Pax) Best for:
Corporate teams and large families. Rule:
Keeps your entire group in one vehicle, avoiding the need to split into multiple taxis.
- Bus / Full-Size Coach (19-40+ Pax) Best for:
Large events and organized tours. Rule:
Professional touring coach with huge luggage capacity (under-cabin) and maximum interior space.
2. Booking & Preparation
- Booking Time:
Please book at least 12 hours in advance
to guarantee availability.
- Special Requests:
Mention during booking if you need child seats, have mobility requirements, or have excess luggage.
- Flight Info:
Have your flight number ready so we can track your arrival.
- Contact Details:
Ensure your provided phone number is active and correct for driver communication.
3. Arrival & Meeting Point (On the Day)
- Meeting Point:
Your driver will wait at the Arrivals Hall
holding a sign with your name.
- Flight Monitoring:
We monitor your flight automatically. If you are delayed, we will know—no need to worry.
- Free Waiting Time:
We provide 60 minutes
of free waiting time after your flight lands.
- Route:
The driver will take the most direct route to your hotel unless you request otherwise.
4. Payments & Policies
- All-Inclusive Pricing:
The price you see is final. Includes fuel, tolls, taxes, and insurance. No hidden fees.
- Cancellation/Changes:
You can modify or cancel your booking for free up to 24 hours
before the transfer.
- Tipping:
Optional, but appreciated for excellent service.
- Support:
24/7 customer support is available for emergencies.
